FAQs About Your PayCard Premium Membership
How Do I Enroll for PayCard Premium?
When will I be billed the first time?
You will be billed on the first Business Day following the date of your enrollment, and your PayCard Premium program will become active on the following Business Day.
For example: You signup for PayCard Premium on Monday June 12th. Your card will be billed on Tuesday June 13th, and your subscription will be active starting on Wednesday June 14th.
When will I be billed for subsequent months?
After your first billing, you will be billed each month on or after the “anniversary” of your enrollment in the PayCard Premium program. Your anniversary date is the numerical date of the month on which you completed your enrollment. You will continue to be billed in this manner each month as long as you remain an active subscriber.
For example: You completed your enrollment on March 23rd. You will be billed for your second month of service on or after April 23rd. If April 23rd is a Wednesday, you will likely be billed on the 23rd. But if April 23rd is a Saturday, you are likely to be billed on Monday the 25th. In no circumstance will you ever be billed prior to the date of your enrollment, the 23rd of each month.
How is my PayCard Premium subscription package delivered?
You will receive all of your PayCard Premium materials by email. This allows you to take advantage of your PayCard Premium benefits much faster, because email is faster than regular mail.
When will I receive the email with my PayCard Premium subscription package?
You will receive an email within 2 Business Days of your enrollment. The email will explain the PayCard Premium benefits in detail, and you will be provided with a Customer Service phone number and email address, in case you have any questions about your subscription.
Eligibility: This Plan has family coverage. Family coverage means the discount medical products and wellness services are available to immediate family members. Immediate family members are defined as a spouse or domestic partner, children up to the age of 26, parents in the household over age 60 and any other IRS Dependent.
The program is not available in AK, FL, OK, UT, VT and WA. If you move to one of those states, your discount beneﬁts will terminate.
The discount medical, health and drug beneﬁts (The Plan) are NOT insurance, a health insurance policy, a Medicare Prescription Drug Plan or a qualified health plan under the Affordable Care Act. The Plan provides discounts for certain medical services, pharmaceutical supplies, prescription drugs or medical equipment and supplies offered by providers who have agreed to participate in the Plan. The range of discounts for medical, pharmacy or ancillary services offered under The Plan will vary depending on the type of provider and products or services received. The Plan does not make and is prohibited from making members’ payments to providers for products or services received under The Plan. The Plan member is required and obligated to pay for all discounted prescription drugs, medical and pharmaceuti- cal supplies, services and equipment received under The Plan, but will receive a discount on certain identified medical, pharmaceutical supplies, prescription drugs, medical equipment and supplies from providers in The Plan. The Discount Medical Plan Organization is Alliance Health- Card of Florida, Inc., P.O. Box 630858, Irving, TX 75063. You may call 1-866-353-1349 for more information or visit the Provider Locator on this site. The Plan will make available before purchase and upon request, a list of program providers and the providers’ city, state and specialty, located in the member’s service area. Alliance HealthCard of Florida, Inc. does not guarantee the quality of the services or products offered by individual providers. The fees for The Plan are specified in the membership agreement. You have the right to cancel your membership at anytime. If you cancel your membership within 30 days of the effective date, you will receive a full refund of all periodic charges. To cancel you must, verbally or in writing, notify PayCardPros, Inc. / PayCard Premium, 1611-A S. Melrose Dr. #358 Vista, CA 92081 or call 1-800-501-1948. We will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after cancellation. Any complaints should be directed to Alliance HealthCard of Florida, Inc. at the address or phone number above. Upon receipt of the complaint, member will receive confirmation of receipt within 5 business days. After investigation of the complaint, Alliance HealthCard of Florida, Inc. will provide member with the results and a proposed resolution no later than 30 days after receipt of the complaint.
Note to DE, IL, LA, NE, NH, OH, RI, SD, TX, and WV consumers: If you remain dissatisfied after completing the complaint system, you may contact your state department of insurance.
Note to MA consumers: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00.
Copyright © 2016 PayCardPros, Inc.